Frequently Asked Questions

Can I try the product before purchasing a license ?

Certainly. Download and install the Lotto Split application. Don't have a thermal printer ? No problem, as you can configure the lottery to display the numbers of your sold tickets on the screen instead of printing them.
I want to purchase a license. What should I do ?

Contact us. We will help you choose the type of license that suits you, and we will guide you through the purchase of the thermal printer. You will then receive a license number that you can enter after installing the application.
What happens if I change my mobile device or lose my mobile device ?

Your license is transferable at any time. Simply install the Lotto Split application on your new mobile device, then enter your license number again. A message will appear asking you to transfer the license from the old device to the new one. Answer in the affirmative, and your application will be functional again.
What thermal printer do you recommend ?

We recommend the STAR Micronics SM-230I printer designed to print multiple tickets and conduct multiple lotteries. To avoid being caught off guard, you can purchase a second, much less expensive printer (POS-5805DD) that can be used if the battery of your STAR printer is low. Both printers can be purchased online from various sales websites.
What type of paper roll should I buy, and where can I get them ?

Thermal printers use low-cost thermal paper rolls, available at office supply stores. You can also purchase them online. The printers we recommend use 2-1/4-inch thermal paper rolls.
Is it possible to use more than one point of sale (mobile device) per raffle ?

No. Our Ultimate version is not yet completed. This version will communicate with a master computer that assigns numbers. This will allow for multiple points of sale for the same raffle.
Do I need to be connected to the internet all the time to conduct my lottery ?

No. The Free, Standard, Pro and Ultimate editions are entirely self-contained. You can sell your tickets and conduct your draws entirely in offline mode.